Question 1

How long do installations typically take?

Accepted Answer

We take pride in our work and don't rush through projects. Our priority is to ensure the highest quality of work and customer satisfaction. While installation durations can vary depending on the complexity and scope of the project, rest assured that we dedicate the time and attention necessary to deliver the best results.

Question 2

What payment methods do you accept?

Accepted Answer

To provide our customers with convenient payment options, we accept various methods, including Zelle, Paypal, Venmo, checks, and credit/debit cards. We aim to make the payment process hassle-free and secure.

Question 3

Do you offer a warranty on your services?

Accepted Answer

Yes, we stand behind the quality of our workmanship. We offer a 1-year warranty on our labor, provided it hasn't been neglected or damaged. Our warranty ensures that you have peace of mind and can trust in the reliability of our services.

Question 4

Will you have to drill a lot of holes during installations?

Accepted Answer

At Renaissance Security, we strive to maintain the aesthetics and integrity of your property. We do our best to minimize the number of holes drilled, and any holes made will be covered by the devices we install. If we find that a hole cannot be hidden, we will seek prior authorization from you before proceeding.

Question 5

What types of security and technology solutions do you offer?

Accepted Answer

At Renaissance Security, we provide a wide range of services, including CCTV & Camera Systems, Internet Backup & Failover Solutions, Wireless Audio Systems, Access Control Systems, VoIP Phone Systems, Home Theaters & Projectors, Outdoor Audio Solutions, and Network Wiring & Infrastructure.

Question 6

Do you offer custom solutions tailored to our specific needs?

Accepted Answer

Absolutely! We understand that each property is unique, and our team is skilled in creating custom solutions that cater to your specific security and technology requirements. We work closely with our clients to design systems that fit their budgets and exceed their expectations.

Question 7

Can you integrate the security and technology systems with existing setups?

Accepted Answer

Yes, we specialize in seamless integration. Whether you already have a security system in place or want to add new technology to an existing setup, our team ensures smooth integration, allowing you to maximize the benefits of your investments.

Question 8

What areas do you serve?

Accepted Answer

Renaissance Security proudly serves residential and commercial properties in New Jersey (Primarily Union, Essex, and Passaic Counties) & Pennsylvania (Philadelphia & Surrounding Areas). We are dedicated to extending our exceptional services to meet your security and technology needs.

Question 9

Do you provide free consultations or quotes?

Accepted Answer

Yes, we offer free consultations to assess your requirements and provide personalized recommendations. Our team is happy to provide detailed quotes for our services, ensuring transparency and clarity before any project begins.

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